SHUZHUANG JIANG

170 Rankin Crescent, Toronto, ON M6P 4HP
shuzhuang.jiang@utoronto.ca
(P) 416.520.3513

 

PROFILE

Self-motivated, energetic worker with excellent customer service, communication, and technical skills.  Possess comprehensive knowledge of marketing research methodologies, ability to compile and analyze data, and experienced conducting telephone marketing research. Fluently bilingual in spoken and written English and Mandarin Chinese.

 

EDUCATION

Bachelor of Commerce (Concentration Marketing, Major Economics), Jun 2010 (Expected graduation)

University of Toronto, Toronto, ON
Relevant Coursework:

  • Marketing Research
  • Marketing Management
  • International Marketing
  • Consumer Behavior
  • Econometrics
  • Branding Strategy

 

TECHNICAL SKILLS

  • Fluent in written and spoken Mandarin Chinese and English
  • Proficient in Microsoft Word & Access
  • Advanced in Microsoft PowerPoint and Excel (Level 1 & 2 DHE Consulting Training)

 

EMPLOYMENT EXPERIENCE

INSPUR COMPANY LTD, CHINA (JUL 2011-SEP 2011)

Assistant Sales Specialist

  • Telephoned clients to schedule sales appointments
  • Created sales strategies to attract new customers
  • Collaborated with mentor in sales negotiations with customers

 

UNIVERSITY OF TORONTO, TORONTO, ON (JUN 2011-JUL 2011)

Market Researcher

  • Conducted telephone interviews to evaluate technological positioning strategies
  • Designed survey research questionnaires
  • Collected data and analyzed for sales forecasting
  • Utilized observation research to improve service design as well as laddering and ZMET technique to analyze qualitative data

 

UNIVERSITY OF TORONTO, TORONTO ON SEP (2010-JUN 2011)

Academic Peer Facilitator

  • Organized weekly study sessions and coordinated team of 3 to develop lesson plans
  • Facilitated students in learning personalized study strategies
  • Prepared and delivered weekly presentations to student groups

 

ACHIEVEMENTS

  • 5th Duan (Degree), Chinese Wushu (Kung Fu) Association
  • 2nd Duan Black Belt, International Taekwondo Federation
  • 1st Prize, Eight National Primary and Secondary School Calligraphy Competition
  • 4th place, Voiture Model Competition of Shandong Province
  • Member of University of Toronto Putnam Math Competition
  • Honor Roll, University of Toronto Mathematical and Computer Science Department